Frequently Asked Questions
Everything you need to know about Dions Pizza — from ordering and delivery to catering and careers. Can't find your answer? We're here to help.
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Contact Us DirectlyOrdering
Ordering from Dions Pizza is simple and convenient. You have several options:
- Online: Visit our menu page, browse your favorite items, and place your order directly through our site.
- Phone: Call us at +1 505-899-0400 and our team will take your order.
- In-Store: Walk in to our Albuquerque location at 10010 Coors Bypass NW and order at the counter.
For the fastest experience, we recommend ordering online — it's available 24/7!
Easy & QuickWe accept a wide range of payment methods to make your experience as convenient as possible:
- All major credit cards (Visa, MasterCard, American Express, Discover)
- Debit cards
- Cash (in-store and delivery orders)
- Apple Pay and Google Pay (in-store)
Online payments are processed securely. We do not store your card information.
We understand plans change! Here's our policy:
- Within 5 minutes of ordering: You can call us at +1 505-899-0400 and we'll do our best to modify or cancel your order at no charge.
- After 5 minutes: If your order is already in preparation, modifications may not be possible. Cancellations may incur a partial charge.
Please contact us as soon as possible if you need to make changes. Our team is always happy to help.
Call us quicklyDelivery
We currently deliver to a wide area across Albuquerque, New Mexico, including:
- Northwest Albuquerque and Corrales
- Rio Rancho (select areas)
- North Valley and Los Ranchos
- Westside and Paradise Hills
Delivery availability is confirmed at checkout based on your address. If we don't deliver to your area yet, you can always pick up in-store at 10010 Coors Bypass NW, Albuquerque, NM 87114.
Delivery times depend on your location and current order volume. Our typical estimates:
- Standard delivery: 35–55 minutes from order confirmation.
- Peak hours (Fri–Sat evenings): May be up to 60–75 minutes.
- Pickup orders: Ready in 15–25 minutes.
You'll receive a confirmation with an estimated time when your order is placed. Our team works hard to get your pizza to you hot and fresh!
Fresh & on timeHere are our current delivery terms:
- Delivery fee: A flat fee of $2.99 applies to all delivery orders.
- Minimum order: A $15.00 minimum is required for delivery orders.
- Free delivery: Orders over $40.00 qualify for free delivery (within our standard zone).
Gratuity for your driver is always appreciated but never required. Pickup orders have no minimum and no fees.
Catering
Yes! Dions Pizza has been catering Albuquerque events since 1978. We handle events of all sizes, from intimate family gatherings to large corporate functions.
- Office lunches and corporate events
- Birthday parties, graduations, and celebrations
- School and nonprofit events
- Weddings and receptions
- Sports team gatherings and watch parties
Contact us via our contact page or call +1 505-899-0400 to discuss your event needs.
All event sizesWe recommend booking as early as possible to ensure availability. Here are our general guidelines:
- Small orders (under 20 people): At least 24–48 hours in advance.
- Medium events (20–75 people): At least 3–5 business days in advance.
- Large events (75+ people): At least 1–2 weeks in advance.
- Weekends and holidays: Book as early as possible — these dates fill up quickly!
Last-minute requests? Give us a call and we'll do our best to accommodate you.
Our catering packages are fully customizable. Typical inclusions:
- Your choice of pizzas in any size and quantity
- Optional sides: salads, breadsticks, wings, and desserts
- Serving supplies: plates, napkins, and serving utensils
- Delivery and setup at your venue (available for larger orders)
Pricing is based on your menu selections and guest count. We'll provide a detailed quote after understanding your event. Contact us to get started.
General
We're open seven days a week to serve you:
- Monday – Thursday: 10:00 AM – 10:00 PM
- Friday – Saturday: 10:00 AM – 11:00 PM
- Sunday: 11:00 AM – 10:00 PM
Online ordering is available 24/7 — place your order now for pickup or delivery during business hours. Hours may be adjusted on major holidays; we'll post updates on our social media.
Open 7 days a weekWe love rewarding our loyal customers! Here's how our program works:
- Sign up for a free account when you place your first online order.
- Earn 1 point for every $1 spent on qualifying orders.
- Redeem 100 points for a $5 discount on your next order.
- Birthday bonus: double points during your birthday month!
Create your account through our contact page or ask at the counter in-store. Thank you for being a part of the Dions family!
Dions RewardsWe're Here to Help
Our friendly team is ready to answer any questions not covered above.
Call Us
Talk directly with our team. We're available during business hours for any questions.
+1 505-899-0400Visit In-Store
Come say hello! Our team is always happy to help in person at our Albuquerque location.
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